The 4 steps of non-violent communication: observation, feelings, needs and requests
Learn to not confuse observation with interpretation
Our needs largely influence the way we communicate
Empathy and Authenticity are key
Show notes
- Dorset’s story
- What’s the outcome we seek with healthy communication?
- Understanding the concept of non-violence
- Our responsibility
- Needs are what define our communication
- The importance of our choice of words
- Communicating feelings rather than thoughts
- Expressing ourselves honestly
- Observation, feelings, needs and requests
The 4 steps of non-violent communication: observation, feelings, needs and requests
Learn to not confuse observation with interpretation
Our needs largely influence the way we communicate
Empathy and Authenticity are key
Show notes
- Dorset’s story
- What’s the outcome we seek with healthy communication?
- Understanding the concept of non-violence
- Our responsibility
- Needs are what define our communication
- The importance of our choice of words
- Communicating feelings rather than thoughts
- Expressing ourselves honestly
- Observation, feelings, needs and requests
